Privacy Policy - Kensington House Clearance

At Kensington House Clearance, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you engage our services.

Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, address, email address, phone number.
Transactional Information: Details of services provided, payment information.
Technical Data: IP address, browser type, operating system.
Usage Data: Information on how you use our services and interact with our website.

How We Use Your Information

Your personal information is used to:

Provide Services: To deliver clearance services efficiently and effectively.
Improve Our Services: To understand your needs and enhance our service offerings.
Communication: To respond to your inquiries and provide customer support.
Compliance: To adhere to legal obligations and regulatory requirements.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Contract: Processing is necessary for the performance of a contract with you.
Legal Obligation: We are required to process your data to comply with the law.
Legitimate Interests: We process your data to pursue our legitimate business interests, provided it does not override your rights.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

Trusted Third Parties: Service providers who assist us in operating our business and who agree to keep your information confidential.
Legal Requirements: When required by law or to respond to lawful requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored securely and accessible only by authorized personnel. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data under certain conditions.
Restriction: You can request the restriction of processing your personal data.
Objection: You can object to the processing of your personal data for specific reasons.
Data Portability: You can request the transfer of your data to another service provider.

If you wish to exercise any of these rights, please contact us using the information provided in the Contact Us section.

Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected data from a child, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, your data will be securely deleted or anonymized.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

Policy Enforcement

We take violations of our Privacy Policy seriously and will take appropriate action in response to any breaches. This may include investigative, disciplinary, and legal actions as necessary.

Feedback and Questions

If you have any questions or concerns about our Privacy Policy or practices, please feel free to reach out to us. We are committed to addressing your inquiries promptly and thoroughly.